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Customer Complaint

Consumer Complaint Notice

Contacting Integrity Bank
Integrity Bank is committed to providing exceptional customer service. We welcome the opportunity to address any concerns you may have. We encourage you to contact us using one of the following options:

By Mail:

Integrity Bank
Attn: Compliance Department
4040 Washington Ave.
Houston, Texas 77007

By Telephone:  713-335-8700
Attention:  Director of Compliance

By Fax:  713-335-8740
Attention: Compliance Department

Integrity Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against Integrity Bank should contact the Texas Department of Savings and Mortgage Lending.

Consumers/customers may file complaints with the Texas Department of Savings and Mortgage Lending by contacting the Department through one of the means indicated below:

In Person or U.S. Mail:

Texas Department of Savings and Mortgage Lending
2601 North Lamar Boulevard
Suite 201
Austin, TX 78705-4294

Telephone Number:  877-276-5550 (toll free)

Fax Number:  512-475-1505

E-mail Address:    smlinfo@sml.texas.gov

Website Address:  www.sml.texas.gov