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Privacy Policy

Notice of Your Financial Privacy Rights

We, our, and us, when used in this notice, mean Integrity Bank.

This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:

  • Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):
    • Deposit account
    • Loan account
    • Safe deposit box
    • Retail installment contract we hold and service
    • Mortgage brokerage services
  • All IRA accounts for which we act as custodian

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.

We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."

The Information We Collect

We collect information about you from the following sources:

  • Information you give us on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with other parties
  • Information from a consumer reporting agency
  • Information we receive as a result of verifying customer information

Information We Disclose About You

We do NOT disclose any information about you to anyone, except as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

The Confidentiality, Security, and Integrity of Your Information

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.

Information About Former Customers

We do not disclose information about former customers, except as permitted by law.

About Privacy and the Internet

When you visit our website to view any pages, read product information, or use our online calculators and tools; you do so without giving us any information that identifies you personally. We use standard software to collect blind data for the strict purpose of monitoring activity and interest in our site. This allows us to determine how many people use our site and which pages and features are most popular. The only information we normally collect and store is:

  • The name of your Internet Service Provider (ISP)
  • The date and time our site was accessed
  • City, State, and Country
  • The page or pages you requested

There could be instances where you may decide to provide us with personally identifying information. If you fill out one of our applications or request forms, or send us e-mail, you are transmitting the information you have included in these forms or messages. This could be information like your name, mailing address, e-mail address, the kind of request you are making, and any other information necessary to fulfill your request. You never transfer personally identifying information you do not enter yourself. This is always your option; this information cannot be collected unless you specifically elect to send it to us. This information is used internally only for the purpose of fulfilling your request or for contacting you directly. We will not share this information with any other organization unless it is necessary to complete a transaction, or required by law.

When you submit to us an application or request form you complete on our website, the information is encrypted, or scrambled, by your browser before it is transmitted to us. This effectively prevents anyone from intercepting and reading any personal information about you. Our website and portal have a number of links to other websites. These links are offered as a courtesy and a convenience to our customers. Merchants on these websites may collect certain information from you when you visit their sites or when you provide them billing or shipping information. We strongly encourage you to review the privacy policies of these third parties for an explanation of how your information will be used. Our website is not targeted or marketed to children.

Texas Notice

This institution is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against this institution should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below:

In Person or U.S. Mail:
Texas Department of Savings and Mortgage Lending
2601 North Lamar Boulevard
Suite 201
Austin, TX 78705-4294
Telephone Number:
1-877-276-5554 (toll free)
Fax Number:
512-475-1313
E-mail Address:
consumer.complaints@banking.state.tx.us
Website Address:
www.banking.state.tx.us